Eric Spencer
Computer Science Major & Software DeveloperLoyola University Chicago, Class of 2026
espencer2@luc.edu · ericspencer1450@gmail.com
Recent Projects
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Miscellaneous
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Curriculum Vitae
View ResumeITS Service Desk Technician
Loyola University Chicago
Chicago, IL
Aug 2025
- Present
Provide frontline technical support and access management.
- Resolve over 50 support tickets weekly, ensuring prompt and effective resolutions to user issues
- Utilize Azure and BI tools to verify identity and grant secure access
- Collaborate with backend teams to address complex customer challenges and escalate issues when necessary
Software Engineering Intern
CCC Intelligent Solutions
Chicago, IL
May 2025
- Aug 2025
Full-stack implementations and interactive claims dashboard for B2B SaaS portal.
- Provided full-stack implementations for defects on the company’s B2B SaaS portal
- Created an interactive dashboard for insurance claims using Vue.js and Java Spring Boot for analytical use
- Implemented RESTful APIs and collaborated with product and QA to deliver production-ready features
- Participated in code reviews and followed agile development practices
- Monitor deployment logs via Kibana and GitHub Actions
Software Engineer
Loyola University Chicago Computer Science Department
Chicago, IL
May 2025
- May 2025
Implemented a web-based visualization and demo application for TLA+ using Spring Boot and Vaadin.
- Created a web-based “microwave” demonstration using Java Spring Boot and Vaadin to visualize state changes and syntax examples of the TLA+ formal methods language
- Implemented the complete application from design to delivery within two weeks
- Demonstrated formal-methods concepts to students and faculty through the interactive demo
Software Engineering Intern
EpiFinder Medical Solutions
Chicago, IL
Jan 2025
- May 2025
Backend automation and workflow optimization using Google Apps Script.
- Optimized backend operations by automating time-tracking, file access, and lead generation workflows using Google Apps Script, reducing manual work by ~99%
- Developed a control system that processed 400+ file permissions via email parsing and cut request response time from hours to seconds
- Improved operational reliability and reduced manual intervention for recurring tasks
Vice President of Technology
Loyola AI Club
Loyola University Chicago
Aug 2024
- May 2025
Managed and coordinated semester-long technical projects for the club.
- Served as Vice President of Technology and coordinated semester-long projects to build members’ technical and collaborative skills
- Organized workshops and mentored members on practical AI and engineering tasks
ITS Service Desk Technician
Loyola University Chicago
Chicago, IL
Jul 2024
- May 2025
Provided frontline technical support and access management.
- Resolved over 50 support tickets weekly, ensuring prompt and effective resolutions to user issues
- Utilized Azure and BI tools to verify identity and grant secure access
- Collaborated with backend teams to address complex customer challenges and escalate issues when necessary
IT Chair
Alpha Kappa Psi (Loyola University Chicago)
Chicago, IL
May 2024
- Dec 2024
Managed the organization’s online presence
- Lead the chapter’s squarespace website management
- Designed the member list pages and frontpage content
Jr. AI Prompt Engineer
Unchained AI
Remote
Mar 2024
- Mar 2024
Created and refined prompts for ChatGPT-4 to meet specific criteria and improve output quality.
- Created and evolved prompts to make ChatGPT v4 produce outputs that satisfied specified criteria
- Diagnosed incorrect outputs and modified inputs and workflows to achieve desired results
- Skills gained: prompt engineering, debugging, analytical thinking, workflow design
Undergraduate Research Assistant
Loyola University Chicago
Chicago, IL
Apr 2023
- Aug 2023
Research on AI interpretability and experimental studies involving ChatGPT and advanced Java concepts.
- Investigated AI interpretability through a study analyzing ChatGPT’s handling of advanced Java concepts
- Collaborated with faculty and peers to document findings and refine research methodologies
- Assisted in preparing materials and demonstrations for research presentations
Computer Science Student
Loyola University Chicago
Chicago, IL
Aug 2022
- May 2026
Bachelor of Science in Computer Science, Expected May 2026
- Major: Bachelor of Science in Computer Science
- Minor: Information Systems
- Expected Graduation: May 2026
- Academic Honors: Dean’s List: Fall 2023, Spring 2024, Fall 2024, Spring 2025
- Scholarships: Presidential Scholarship, Mulcahy Scholar for Research
- Every Single Class I’ve taken: Machine Learning, Formal Methods in Software Engineering, Introduction to Computer Security, Database Systems, Data Structures I and II, Intro and Intermediate Object-Oriented Programming, Software Development for Wireless and Mobile Devices, Software Engineering Design, Analysis of Computer Algorithms, Business Information Systems, Intro to Computer Systems, Discrete Structures, Introduction to Computing Tools, Internship in CS, Chinese I and II, Microeconomics I, Calculus I and II, Intro to Statistics, Ethics, Arabic Literature, Intro to Religious Studies, Western Ideas since 17th Century, Philosophy and Persons, Class Guitar, Writing Responsibly, Psychology, Physics I and II, Interpreting Polish and Irish Literature, Anthropology Global Cultures
- Activities: Loyola AI Club, Alpha Kappa Psi
Seller
Grailed
Remote / Online
Jan 2020
- Dec 2021
E-commerce seller handling sourcing, listings, and customer service.
- Sold over 50 items above retail value by sourcing goods from online stores and marketplaces
- Maintained a positive profit margin across listings and upheld a 4.8-star customer satisfaction rating
- Skills: market analysis, product sourcing, customer communication
Fenwick High School
Fenwick High School
Oak Park, IL
Aug 2018
- May 2022
High School Diploma
- High School Diploma, May 2022
Honor Caddie
Oak Park Country Club
Oak Park, IL
Apr 2017
- Aug 2024
Seasonal hospitality and customer service role.
- Provided a customer-focused experience while supporting players with on-course decision-making
- Served groups of up to four golfers by carrying bags or managing carts, ensuring a smooth golf experience
- Demonstrated professionalism and reliability in a seasonal service role
About Me
I'm Eric, a Computer Science major at Loyola University Chicago
- I'm in my senior year and beginning to research formal methods in TLA+ and other languages in combination with LLMs.
- I try to make at least 1 large project a month and contribute to open source every day on GitHub.
- Take a look at my repositories and see if you find anything interesting.